Our Privacy Policy: Your Trust is Our Priority

At Maplewood Counseling, we know that taking the first step toward seeking support requires immense courage. We believe that a therapeutic relationship is built on a foundation of trust, and that trust begins the moment you interact with us. Your privacy is not just a legal requirement for us; it is a core ethical commitment. We are dedicated to protecting your personal information and creating a safe, confidential space where you feel respected and secure.

This Privacy Policy is designed to be clear and transparent. We want you to understand what information we collect, why we collect it, and how we keep it secure. Your peace of mind is important to us, and that starts with knowing that your data is handled with the utmost care. We want you to feel confident and informed as you explore the possibility of healing and growth with us.

Our Unwavering Commitment to Your Confidentiality

As a mental health practice, confidentiality in mental health is at the heart of everything we do. This policy outlines our promise to you regarding the protection of your personal information. We want you to feel safe, respected, and in control of your data every step of the way.

Last Updated: February 16, 2026

What Information Do We Collect?

To provide you with our counseling services and ensure a smooth, personalized experience, we may collect a few types of information. It is important for you to know what we gather and why.

Personal Information You Provide

This is information that you voluntarily share with us. When you take the brave step to reach out, you might provide details such as:

• Your name
• Your email address
• Your phone number
• Any other personal details you choose to share when filling out a contact form, scheduling an appointment, or subscribing to our newsletter.

We only collect this information when you give it to us, and we use it to respond to you and support your journey.

Automated Usage Information

When you visit MaplewoodCounseling.com, we may automatically collect some non-personal information about your visit. This helps us understand how our website is being used so we can improve it for you and others. This data includes:

• Your IP address
• The type of browser you are using
• Your device information
• The pages you view on our site.

This information is anonymous and helps us make our website more helpful and user-friendly.

Understanding Cookies

Like most websites, we use “cookies,” which are small data files stored on your computer. Cookies help us enhance your experience by remembering your preferences and showing us which parts of our site are most popular. They do not store personal identifying information. You have the ability to adjust your browser settings to refuse cookies, but please be aware that this might affect your ability to use some features of our website.

How We Use Your Information

The data we collect is used solely to support you and operate our practice with the care and professionalism you deserve. Our use of your information is always aligned with our mission to provide exceptional mental health care.

Here’s how we use it:

• To Respond to Your Inquiries: When you reach out, we use your information to contact you and answer your questions.
• To Schedule Your Appointments: We use your details to manage your bookings and send helpful reminders for your sessions.
• To Provide Counseling Services: Your information is essential for delivering the professional, tailored therapy services you have requested.
• To Improve Our Website: We analyze usage trends to make our site easier to navigate and more resourceful for our community.
• To Send Helpful Communications: If you give us permission, we may send you resources, newsletters, or practice updates. You always have the ability to opt out of these communications at any time.

Data Protection in Therapy: We Do Not Sell Your Information

Your privacy is sacred. We want to be unequivocally clear: we do not sell, trade, or rent your personal information to anyone, for any reason. Your trust is far too valuable.

We only share your information in very limited and necessary circumstances with trusted third-party service providers who help us run our practice. This includes platforms for our secure scheduling software or our confidential email system. These partners are carefully vetted and are legally and contractually required to keep your information confidential and use it only for the specific purposes we have authorized.

We will never disclose your personal information to any other third party without your express consent, unless we are required to do so by law.

Our Security Measures

We take the security of your personal data very seriously. Protecting your information is a critical part of our professional responsibility. We implement a variety of administrative, technical, and physical security measures to safeguard your data from any unauthorized access, use, or disclosure. While no online platform can ever be 100% secure, we are steadfastly committed to using industry-standard security practices to provide a safe online environment for you.

You Have Rights and Choices

We believe in empowering you. You have complete control over your personal information, and you have the right to:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct any information that is inaccurate or incomplete.
• Deletion: You can request that we delete your personal information from our records, subject to any legal or ethical obligations for us to retain it for a certain period.
• Opt-Out: You can unsubscribe from our marketing or informational communications at any time by simply following the instructions in the email.

To exercise any of these rights, please contact us using the information below. We are here to help.

Contact Us with Any Questions

Your peace of mind is our priority. If you have any questions, concerns, or need any clarification about this privacy policy for counseling services, please do not hesitate to reach out.

Maplewood Counseling
Email: contact@maplewoodcounseling.com

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we are protecting your information and honoring your trust.