Navigating Insurance: Clear, Simple, and Supportive
At Maplewood Counseling, we provide inclusive care for people of all races, cultures, and backgrounds, including interfaith, interracial, BIPOC, LGBTQIA+, and blended families. Our therapists bring lived experiences and specialized training to create a safe, affirming space for all.

Navigating Insurance: Clear, Simple, and Supportive
We believe that understanding your payment options should be as stress-free as possible. Navigating insurance can feel complicated, but at Maplewood Counseling, we are committed to providing clarity and support so you can focus on what truly matters: your well-being, whether you are seeking care for yourself, your relationship, or your family.
Making Care Accessible and Affordable
Your journey toward healthier relationships—whether as an individual, couple, or family—should never be held back by financial uncertainty. We strive to make our services accessible by working with you to understand your coverage and options.
- Transparency First: We provide clear information about our fees and billing practices from the start. Our team is here to answer your questions and help you understand the investment in care for yourself, your relationship, or your family.
- Out-of-Network Support: Many clients use their out-of-network benefits to cover a significant portion of their therapy costs. We can provide you with the necessary documentation (a “superbill”) to submit to your insurance company for reimbursement, simplifying the process for you.
- Focus on Your Care: By handling insurance this way, we can prioritize your treatment and tailor it to your specific needs, rather than being limited by insurance company mandates. This ensures the quality and confidentiality of your care remain our top priority.
We are here to help you make sense of your options and find a path forward that feels comfortable and sustainable for you. Your peace of mind is important to us, both in and out of session.
Have questions about fees or insurance? Let us help you find the clarity you need.
Frequently Asked Questions: Insurance & Payment
Do you accept insurance?
While Maplewood Counseling is an out-of-network provider, many clients are able to use their out-of-network benefits to offset the cost of counseling. We’ll support you in understanding if your plan includes these options and how to access them.
What is a superbill and how do I get one?
A superbill is a detailed receipt we provide after your session. You can submit it directly to your insurance company for possible reimbursement. If you need a superbill, let us know—we’re happy to prepare it for you.
How much of my session will insurance cover?
Coverage depends on your individual insurance plan and out-of-network benefits. We recommend contacting your insurance provider for specific information about reimbursement rates and deductibles. If you’re uncertain what to ask, we can help guide you through the right questions.
What are your standard fees, and how can I pay for sessions?
Our fees are transparent and will be discussed before your first session. We accept various payment options, including credit/debit cards and HSA/FSA accounts. Payment is typically due at the time of service. If you have concerns, please reach out—we’re here to help you find a comfortable arrangement.
Can you help me understand my benefits or the insurance process?
Absolutely. Navigating insurance can be confusing, and you’re not alone. Our team is here to answer questions, clarify the process, and help you feel confident about your options.
If you have other concerns or unique circumstances, please don’t hesitate to connect with us. We’re committed to making therapy accessible, understandable, and centered around your well-being.
Helpful Resources
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- Couples Therapy
Find support for relationships with compassionate, evidence-based couples counseling tailored to your unique needs. - Individual Therapy
Explore personal growth and emotional well-being in a confidential, supportive environment designed for individuals. - Family Therapy in NJ
Strengthen family bonds and navigate life’s challenges together with our inclusive, family-focused therapy services. - New Client Hub
Visit our New Client Hub—a welcoming center with resources, forms, and helpful information to guide you through your first steps as a new client. - Therapist Matching
Find the right therapist for your needs with our personalized matching service designed to support your unique goals and preferences. - First Session Guide
Curious about what to expect? This guide walks you through your first counseling session to help you feel prepared and supported. - Telehealth Counseling Standards
Learn about our secure, confidential virtual therapy options for convenient and effective care—wherever you are in New Jersey. - Insurance Information
Understand your insurance benefits, payment options, and how to make the most of your therapy coverage with our helpful overview. - Paying for Therapy
Learn how to pay for therapy with out-of-network reimbursement examples, superbill guidance, HSA/FSA tips, and a cost calculator. - Contact Us
Ready to take the next step or have questions? Connect with our team for guidance, scheduling, or more information. We’re here to help.
If you have additional questions or want to take the next step, please don’t hesitate to reach out. Your well-being matters to us, and we are here for you every step of the way.
- Couples Therapy
At Maplewood Counseling, we are dedicated to supporting individuals, couples, and families in achieving mental wellness. Based in Maplewood, NJ, we proudly serve the Essex County, NJ community and offer statewide telehealth services to ensure accessible care for all. Whether you’re seeking help for anxiety, depression, relationship challenges, or personal growth, our experienced team is here to guide you every step of the way.
📍 Location: 169 Maplewood Ave Suite 4 Maplewood NJ 07040
📞 Phone: 973-902-8700
🌐 Website: Maplewood Counseling
We Use HIPAA Compliant Telehealth Platform SimplePractice for our Telehealth Sessions